Leadership in Tough Times
Ken Leatherman
Senior Housing Risk Expert · Author · Leadership Consultant
30 years closing the risk gap between where organizations are — and where they need to be.
Leadership in Tough Times
Senior Housing Risk Expert · Author · Leadership Consultant
30 years closing the risk gap between where organizations are — and where they need to be.
From Governance Theater to Deployment in 90 Days
"Ken captures the issue exactly. The technology can work, but the facility has to be ready to use it well." Bryan Baird · President, K&B Specialty Insurance Services LLC
The senior housing industry faces a $322 billion AI opportunity — but only 4.5% operational adoption. This book gives C-suite executives and board members the operational playbook to move from governance theater to real deployment in 90 days. No academic theory. No vendor marketing. Just 30 years of practical frameworks.
Tools, Templates, and Vendor Intelligence for Your Governance Committee
"Stop reading about AI. Start deploying it."
The hands-on companion to the book. Every framework, template, vendor evaluation checklist, ROI calculator, and 90-day sprint checklist — ready for your governance committee to fill in. Designed for operators, not technologists.
Get the full implementation system — the strategic framework and the hands-on tools together.
"Ken captures the issue exactly. In senior living, AI does not succeed because a vendor has a good product. It succeeds when an operator has the discipline, workflow, accountability, and leadership to turn the technology into daily practice. That is what we have seen in risk management. The technology can work, but the facility has to be ready to use it well."
Ken Leatherman has spent 30 years in commercial insurance and has advised senior housing operators (skilled nursing, assisted living, memory care, and in-home care) on risk and governance since 2007, currently with Arthur J. Gallagher & Co.
He is the founder of Storify Studio in Newport, Oregon, and the creator of the Leadership in Tough Times (LITT) framework. His books include Senior Housing: The AI Gap and its companion workbook, The Implementation Deficit, Leadership in Tough Times, and Who's Next? He co-hosts the Leadership in Tough Times podcast with Daniel Terry and Larry Briggs.
His books, consulting, and the LITT framework are published independently through Storify Studio LLC and are not Gallagher products or endorsements.
Connect with KenPractical frameworks for moving senior housing organizations from governance theater to live AI deployment in 90 days.
Senior housing risk advisory since 2007 — skilled nursing, assisted living, memory care, and in-home operators. Risk and governance, not theory.
The LITT framework — leading organizations through disruption, change, and the 10-80-10 rule of organizational change.
Helping senior housing boards and executive teams build the governance infrastructure to lead change rather than react to it.
Practical conversations for senior housing leaders navigating change — AI implementation, risk management, organizational culture, and what it actually takes to lead through disruption.
Hosted by Ken Leatherman. New episodes regularly.
Whether you're looking for a speaker, a consulting engagement, or just want to connect — reach out directly.